Firstsource Healthcare Looking for Manager – System Analyst at Hyderabad, Telangana Full Time

Summary/Objective

The System Analyst plays a critical role in supporting the Business Technology Services goals of outsourcing the implementation of client platforms. This person will have the opportunity to configure solutions that leverage third-party platform technology which can automate and streamline various functions across the mortgage loan lifecycle. Core responsibilities include interpreting business requirement documents (BRD) and configuring the solution utilizing the administration tools associated with the platform. This role will also update any documentation and support defect resolution and system configuration enhancements. The role entails working closely with implementation consultants, onshore Business Analysts, product & strategy team, senior operations leadership.

Essential Functions

Deep knowledge of the mortgage loan process with experience in originations, title/closing, and post-close.

Technical analyst responsible for executing system configuration and unit testing against documented requirements.

Will perform system configuration efforts including data mapping efforts for data import and extract files, configure workflow, user set-up and security definition, business rules, product and pricing, as well as third-party services.

• Familiarity with industry leading LOS technologies such as Mortgage Cadence LOS (Enterprise Lending Center (ELC) or Mortgage Cadence Platform (MCP)), Encompass, Empower a plus

Experienced in SQL Management Studio, XML, Data Mapping, VB and C#

Strong understanding of workflow design.

Collaborate with onshore Implementation Consultant and onshore Business Analysts to understand business requirements, with the ability to convert requirements into effective system configuration.

Ability to work effectively across multiple cross-functional teams such as implementation teams, client operations, and client application development.

Knowledge of SDLC lifecycles such as Waterfall, Agile.

Working experience of Azure Dev Operations or equivalent system.

Support quality assurance (QA) and user acceptance testing (UAT), triaging and correcting reported bugs or defects.

Work with internal groups and outside vendors to ensure successful and a quality project completion.

Ability to work effectively in an agile, fast paced environment.

Strong team player, ability to excel working in an individual contributor and/or team environment

Experience in end-to-end implementation of large lending applications preferred

Competencies

System administration experience or system configuration experience needed

Must have strong Business Requirements Documents (BRD) writing skills

Analytical Skills

Technology Acumen

Business Acumen

Relationship Management

Project Management

Great Listening Skills

Supervisory Responsibility

This position has no direct supervisory responsibilities.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment. This role can also be a remote position.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear.

Position Type/Expected Hours of Work

This is a full-time position. The role will require an overlap with US business hours in mountain time zone. Flexible Schedule Options Available.

Travel

No Travel Requirement

Qualifications

Required Education and Experience

Bachelor’s Degree Required.

A minimum of three years Business Analyst experience

A minimum of three years of mortgage related experience

A minimum of three years of system administration / configuration experience

Ideal candidate has experience working on projects related to mortgage loan lifecycle from loan setup through post-closing.

Originations, Title/Closing/Funding, Post Close, and/or Servicing/Default experience in the business analyst capacity is a big plus.

Knowledge of Secondary Mortgage Market is a nice to have.

Primary Location: India-Telangana-Hyderabad

Work Locations: Hyderabad – BSR IT SEZ

Job: Manager

Organization: Corporate_India