Type Of Hire
Experienced (relevant combo of work and education)
Education Desired
Bachelor of Computer Science
Travel Percentage
10 – 15%
As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you~ Are you FIS?
About The Team
This is for FIS’s IT Service Management organization, a growing Business Area, soon expanding into acquiring a remaining set of departments that are yet to be integrated with the global operation. This role is critical to several pillars of FIS’s key strategies~ client-first, zero downtime and faster delivery strategies.
About The Role
Leader will be responsible for building and governing the global ITSM Strategy, Organization, Processes and operations. Will consolidate the delivery and operation of FIS’s ITSM practice, Operational Excellence and Continuous Improvement cross FIS segments and divisions. The Operational tasks include negotiating with division leaders, driving Operational excellence across CTO and LoB divisions, working with FIS divisions to reduce Production issues and avoid impact recurrence, driving AIML as an implicit part of IT Service Management, and automating ITSM processes through automation and AI. The candidate needs strong leadership background and proven negotiating skills. Responsible for the financial P&L of the Global IT Service Mgmt. operation.
What You Will Be Doing
Education Requirements
Bachelor’s degree in computer science, information systems or other related technical discipline or the equivalent combination of education, training, or work experience.
What You Will Need
What We Offer You
At FIS, you can learn, grow and make an impact in your career. Our benefits include~
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice .
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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