Flex Looking for Business System Analyst at Chennai, Tamil Nadu Full Time

At Flex, we welcome people of all backgrounds. Our employees thrive here by living our values: we support each other as we strive to find a better way, we move fast with discipline and purpose, and we do the right thing always. Through a respectful, inclusive and collaborative culture, a career at Flex offers the opportunity to make a difference, invest in your career growth and join our purpose – to make great products that create value and improve people’s lives.

Job Description

The Business System Analyst will be based in Chennai . In this position, you will be responsible for providing support to end-users and maintaining information systems to ensure that they function reliably and in accordance with user needs. Other responsibilities include analyzing complex business problems, design and provide stable workarounds while a permanent solution is implemented. Responsible for providing technical expertise in identifying, evaluating and supporting systems and procedures that are cost-effective and efficient.

Here is a glimpse of what you will do:

• Communicate with system users and/or customers; and investigate, troubleshoot, and resolve system problems so that user problems are resolved quickly and satisfactorily
• Monitor and solve support tickets
• Incidents, Requests and Requirements follow up
• Read, analyze, and interpret complex documents
• Develop, customize and/or recommend solutions to address gaps/improvements in processes;
• Document solutions or processes in the area
• May Create technical and functional specs
• May train or provide guidance to end-users

Here is some of what you will need (required):

• Knowledge in IBM TRIRIGA
• Bachelor´s degree in Systems or related
• Experience in Support area 2+ years
• Experience in Development, Customizations and /or data analysis 2+ years
• Conversational Fluent English: Communication with end-users and customers
• Familiar with Support Ticket systems
• Experience in End User training

Here are few of our preferred experiences :

• Good analytical and problem-solving skills
• Initiative and ability to demonstrate a pro-active approach to tasks
• MS Excel intermediate level
• SQL Server intermediate level

Here are a few examples of what you will get for the great work you provide:

#LI-AV1

AG05

Job Category

IT

Flex pays for all costs associated with the application, interview or offer process, a candidate will not be asked for any payment related to these costs.

Flex does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. Flex does not discriminate in employment opportunities or practices based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status or any other status protected by law. Flex provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request to express interest in a position by e-mailing: [email protected]. Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Flex will be reviewed at the e-mail address. Flex will contact you if it is determined that your background is a match to the required skills required for this position. Thank you for considering a career with Flex.