It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites bring a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next.
About This Role:
The Senior Network Engineer is responsible for the installation and maintenance of Forrester’s wide- and local-area network systems. The successful candidate must have an expansive knowledge of LAN/WAN Internetworking, security, voice, and video technologies. Having solid, hands-on experience in multiplatform LAN/WAN environments, cloud technologies and telecommunications systems is critical. Thorough knowledge of the majority of these key technical areas is essential: routing, switching, network management, load balancing, VOIP, IP video, and VMWare while using security best practices. Travel (domestic and international) is required. Joining the on-call rotation will also be required.
Key contributor in designing, configuring, maintaining, and installing secure network infrastructure (firewalls, routers, switches, wireless, NLB’s etc)
Strong knowledge of Palo Alto firewalls (virtual and physical)
Key contributor in designing, configuring, maintaining, and installing network security devices and software (firewalls, VPN, IPS etc.)
Key contributor in designing and configuring AWS and Azure VPC, subnets, security groups
AWS/Azure network design to meet the platform and product team requirements
Automate the deployment, configuration and maintenance of network configuration and virtual platforms
Assist our Devops/SRE team to support the products and infrastructure automation
Create and maintain functional / technical design specifications and solutions to satisfy project requirements
Define, create network standards and ensure that the network is deployed properly
Key contributor in designing, configuring, maintaining, and installing IP videoconferencing systems
Key contributor in the diagnosis and resolution of LAN/WAN, security, voice, and video issues
Build and maintain servers related to network monitoring, reporting and authentication.
Provide mentoring to less experienced network engineers.
Research and recommend new network and communications technologies that will help drive Forrester’s business.
At least 8 years of experience in the field
Experience with: routers, switches, firewalls, AWS and Azure networking, VPN concentrators, load balancers, WAF, virtual switches, terminal servers, digital and IP-based PBX’s, and voice/video bridges
Software: PAN OS, Cisco, Meraki, What’s Up, Kiwi, WireShark, IPERF
Manufacturers: Cisco, Palo Alto, VMWare
DNS, DHCP, MS Active Directory, LDAP
Protocols: routing protocols (esp. BGP and OSPF), HTTP/HTTPS, IPsec, ISKAMP, H.323, Radius, TACACS
WAN technologies: MPLS, Frame Relay, Metro Ethernet, 802.11b/g/a
Must be a deadline-driven, results-oriented self-starter
Strong vendor management skills
Must have strong desire to learn and ability to adapt to technology change
Ability to work in a team environment while also working independently with general guidelines
Possess ability to problem solve even when dealing with unfamiliar technologies
Strong customer service focus is essential
Must possess a commitment to quality and a willingness to embrace new technologies and experiences
Committed to providing the best user experience possible every day
Excellent verbal and written communications skills
Able to manage multiple complex projects simultaneously
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Forrester Research is an equal opportunity employer and is committed to providing a work environment that is free from all forms of discrimination, including sexual harassment.
The information provided by you in this application will be used for the purposes of recruitment and, for successful applicants only, for personnel administration and management purposes and to comply with the employer’s obligations regarding the retention of employee records. If your application is unsuccessful, Forrester Research, Inc., its subsidiaries, affiliates, and/or service providers (collectively “Forrester”) will retain your personal information on secure file solely to consider you for future recruitment opportunities.
By submitting your resume/CV, you consent to Forrester’s retention of the information provided on a secure file for personnel administration and management purposes and/or in order to consider you for future employment opportunities and to the transfer of the information provided to:
Forrester’s offices in the US and other countries outside the European Economic Area; and Service providers engaged by Forrester for the purposes of processing applications for employment who may be located outside the European Economic Area.
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