Greetings from Fourth Dimension Technologies Pvt. Ltd!!!
We have Immediate Openings in SERVICE DESK ENGINEER
Experience: 3yrs – 5yrs
Work Location: Chennai
JOB Description :
IT Service Desk Engineer
Day to day management of the First Line Service Desk function:
a. Ensure that the Service Desk is an excellent deliverer of Customer Service
b. Ensure that the call logging system is fit for purpose and is used effectively and efficiently by the team
c. Be responsible for the operational management of call assignments within the Service Desk team
d. Undertake a weekly review of the First Line Service Desk call queues
Language skills: Fluent English (written and spoken)
Required:
o Troubleshooting experience with the following:
o Windows Operating systems
o Active Directory
o O365 Suite Applications
o VPN (Pulse Secure, Anyconnect Etc)
o SAP
o VDI
o Knowledge on endpoint management suites like SCCM, Desktop Central)
Thanks & Regards,
Yamini
Job Type: Full-time
Salary: From ₹300,000.00 per month
Benefits:
Day range:
Shift:
Ability to commute/relocate:
Speak with the employer
+91 7305391766
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