JOB PROFILE
TITLE: Support Specialist
DEPARTMENT: Technical Support Department
OFFICE ADDRESS: 5BC, Electronic Centre. 1/1A, Biplabi Anukul Chandra Street. Kolkata 700072
LOCATION: Work From Home
PURPOSE OF THE ROLE: We are looking for Support Specialist who can provide excellent customer services and experience in technical support.
Support Specialist has the responsibility to give first-level technical response for the customer or partner problems, to support partners or subcontractors for onsite installations, to install and configure customer solutions, and to ensure high customer satisfaction through prompt responses and continuous updates.
PRINCIPLE RESPONSIBILITIES AND ROLES:
QUALIFICATIONS:
EXPERIENCE: Minimum 2 years of experience in IT
SKILLS AND COMPETENCIES / LEVELS
Job Types: Full-time, Regular / Permanent
Salary: ₹150,000.00 – ₹174,000.00 per year
Schedule:
Supplemental Pay:
Education:
Experience:
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