Fungible is a growth stage startup well-funded by tier 1 VCs and strategic investors, and is poised to deliver fundamental technology that will revolutionize the economics, security and reliability of data centers at all scales.
We are looking for Customer Support Engineers with strong networking (focused on ethernet), storage, or computing (especially bare metal virtualization/containerization) skills as applied in scale-out data centers. You will have the opportunity to work closely with web-scale cloud service providers, OEMs/ODMs, large enterprises and telco service providers for scale-out cloud infrastructure design and solution development.
By collaborating with developers and solution architects, you will be responsible for demonstrating and proving Fungible’s technology, product functionality and performance to customers based on specific use cases and customer requirements. You will be hands on, working with customers in their labs and production environments to implement our solution into production. Your primary role will be to troubleshoot problems, identify issues and root causes, implement remediation solutions in hardware and software, and communicate technical details to the customer.
You will probe for and obtain insights from customers on their pain points and relay them to the sales/solutions/engineering teams. You will also work to obtain competitive insights and position Fungible solutions against the competition.
Skills, Education & Experience Requirement:
You will be remotely working to,
Job Type: Full-time
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