Must Have:
Must have Excellent Communication (Verbal and Writing)
Azure Backup and Recovery Vault hand-on
Patch Management: Patching via Continuum
Ticketing tool and SLA management: Service Now, Autotask (Must have)
Azure Active Directory
Back up and Back up tools
Must have ITIL procedure knowledge
Client Interaction and management
Nice to have:
Disaster Recovery and Continuity Management
Experience working with MSP’s (Managed Service Provider)
Cloud Services: Azure or any other cloud platform (Not mandatory but good to have)
Server backups and administration, Datto Back up tool
Email administration: Office 365, Microsoft Exchange
Patch Management: Patching via ConnectWise Automate or any other 3rd party tool
Any cloud certificates
Summary:
o Test
o POC
o Prod
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