Job Overview:
We are seeking an experienced IT Manager to lead our IT department and oversee the management of access, assets, devices, cloud services, applications, and support for Mac and Windows devices. The successful candidate will be responsible for ensuring the availability, security, and integrity of our IT infrastructure and systems. The IT Manager will also work closely with other departments to identify and prioritize technology needs and provide solutions to improve business processes.
Responsibilities:
Manage and maintain access controls for all IT systems and services, ensuring proper authentication, authorization, and permissions.
Manage and support G-suite services, including email, calendars, and file sharing, and ensure they are running efficiently and securely.
Manage and support AWS services, including EC2 instances, S3 storage, and IAM access, and ensure they are running efficiently and securely.
Maintain an accurate inventory of all IT assets, including hardware and software, and ensure they are properly tracked, managed, and secured.
Implement and maintain a device patch management process to ensure all devices are up to date with the latest software updates and security patches.
Manage and support Jamf Pro for macOS and iOS device management.
Manage and support Jira & Bitbucket services, ensuring they are running efficiently and securely.
Implement and maintain Data Loss Prevention (DLP) policies and controls to prevent data leaks, breaches, and losses.
Provide Mac and Windows device support, including hardware and software installation, troubleshooting, and repair.
Requirements:
Bachelor’s degree in Computer Science, Information Technology, or related field.
Minimum of 10 years of experience in IT management or related field.
Knowledge and experience with access management, G-suite, AWS, asset management, device patch management, Jamf Pro, Jira & Bitbucket, Data Loss Prevention, and Mac and Windows device support.
Strong problem-solving skills, attention to detail, and ability to work independently and within a team.
Excellent communication and interpersonal skills to work collaboratively with other departments and stakeholders.
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