With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world&rsquos biggest brands&mdashand we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We&rsquore harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we&rsquore calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better.
We are inviting applications for the role of SA, Data Analyst
In this role, you will be responsible for Lead management utilizing SFDC and Modifying contents to adhere to customer’s branding guidelines Editing documents, presentations with a strict formatting instruction.
Responsibilities
Lead screening support activity:
. Manage e-mail marketing campaigns and inbound leads that are generated from the company website and microsites:
. Managing inbound leads and ensuring they have proper follow-up within two (2) business days
. Continuing outreach to leads for up to four (4) attempts before dispositioning, i.e., dropping the lead
. Utilizing SFDC to track and update the status of leads throughout the funnel
. Correspond through both email and phone channels with leads to determine potential for sales opportunities based on set qualification criteria
. Work with appropriate sales owners for smooth handoff and transition of communication
. When applicable, do additional research on leads and lead companies, online activity, and seniority
. Work with sales through the lifecycle of the leads, following up with sales to understand the outcome and next steps
. Document all work and conversations with customers in Salesforce lead records
Rebranding Project:
. Modifying contents to adhere to customer’s branding guidelines
. Editing documents, presentations with a strict formatting instruction.
Qualifications we seek in you!
Minimum qualifications
. Good experience as an analyst
. MBA (marketing) / Masters in Economics, B.Tech/BE/M.Tech preferred
Preferred qualifications
. Proficiency in MS Office (Excel, Outlook, PowerPoint) very good knowledge in Excel.
. Hands-on and ability to handle multiple priorities in a high demanding environment
. Good with Power point presentation, Adobe photoshop
. Good communication and interpersonal skills – Ability to articulates and convey information effectively in both group and individual situations
. Ready to stretch when needed
. Demonstrate highest level of Integrity
. Comfortable dealing with heavy excel files and the processing of data in skillful way
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
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