Genpact Looking for Manager – IT Services Category at Bengaluru, Karnataka Full Time

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Inviting application for the role of Manager, IT Services Category

We are looking for a Category Manager to join the Category Management team that currently supports global telecom services commodity. The ideal candidate has a strategic demeanor – specifically, the ability to bring together industry data, business requirements, regional perspectives, and analytics to develop and implement a category strategy for the assigned category of spend – and the ability to drive results that timely meets targets while delivering a high level of customer service.

Responsibilities

Take ownership and lead a segment of spend and suppliers in a global commodity and applicable regional support, from setting strategy to achieving desired outcomes including the following activities:

Develop and implement the category strategy for optimal outcomes establishing savings and cash plans, and a tail spend management plan

Build and communicate a point of view enabling the strategy and targets

Conduct industry and supplier research, assessment, identify market trends, competitors, spend/cost drivers, value drivers, risks and innovation opportunities; keep stakeholders informed

Conduct SWOT analysis to enable strategy and project planning

Deep dive analytics of suppliers and commodity costs, spend, preferred supplier, and cash for which accountable to drive benefits for client

Acquire and coordinate client business requirements considering regional nuances

Business stakeholder and supplier relationship management

Supplier initiatives – supplier selection, development and/or supplier consolidation to ensure supply base optimization and overall supplier performance

Contract negotiation and contract management – service delivery, day to day escalation management, change management and overall lifecycle management

Negotiate and develop supplier contracts, communicate and implement new contracts with business sourcing and stakeholders

Execute cost reduction projects through competitive strategic sourcing processes (RFx), process changes, and implementation of sustainable cost controls, including collaboration with Finance to validate the impact of projects

High level of communication with client functional and business sourcing stakeholders

Functional and business sourcing stakeholder management and supplier relationship management

Define, measure, monitor and control supplier quality and delivery performance to ensure service and business requirements are met; conduct Quarterly/Annual Business Reviews, as appropriate, with key preferred suppliers

Operational management – governance of sourcing category, spend, and cash for which accountable, project prioritization, and implementation of operational mechanisms

Meet or exceed KPIs, for example, savings, cash, preferred supplier targets

Reporting on managed category of suppliers and spend as required including but not limited to reporting in the savings and cash management tools and other reporting platforms; input to commodity calls

Prepare and conduct presentations to stakeholders and business sourcing

Conduct consistent recordkeeping to document actions and results accomplished with client

Develop business case studies showcasing impact aimed at new and existence customers

Qualifications

Minimum qualifications

Proven working experience in regional or global sourcing; experience in Telecom services sourcing is a plus

Past experience in consultative role and skills and ability to communicate, collaborate and build momentum with all levels to influence and achieve desired outcomes – requires strong interpersonal and listening skills, ability to see the big picture

Past experience in directly managing functional and business sourcing relationships at all levels

Strong analytical mentality and experience, problem solving, organization skills, good with numbers and cost/spend/savings analysis

Advanced negotiation experience

Change management experience

Strong and consistent self-starter

Comfortable with ambiguity

Good understanding of upstream and downstream sourcing process from setting strategy to implementation and reporting

Results-oriented with focus on meeting targets

Consistent sense of urgency to meet deadlines, targets, and increase client value

Proficiency in MS Office applications (particularly but not limited to strong Excel skill set); a working knowledge of sourcing technologies and data management systems such as databases, spend, cash, PO dashboards and portals

Travel is none to minimal with potential for 2-4 times a year

Preferred qualifications

Bachelor’s degree. MBA or equivalent is preferred, however significant experience can cover for qualifications

Lean Six Sigma certification (or underway/a willingness to pursue) a plus

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

JobManager

Primary LocationIndia-Bangalore

Education LevelBachelor’s / Graduation / Equivalent

Job PostingJan 18, 2023, 1:14:09 AM

Unposting DateOngoing

Master Skills ListDomain

Job CategoryFull Time