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Are you the one we are looking for?
Inviting applications for the role of Principal Consultant Network Engineer – Operations
Responsibilities
As a Network Engineer, candidate will be responsible for the below
Hands on experience on Routers, Switches, Palo alto Firewalls (on-prem and Cloud).
Configuring Routers, Inter VLAN routing, Router networks by TCP/IP.
Routers and Switching infrastructure management & configuration
Network IP address Management and allocation based on Tools or Offline database.
Run the System Heath-check procedures & provide inputs to Engineering teams.
Trouble shooting on Firewall, F5, Routing and Switching problems.
WAN Access technology configuration and troubleshooting.
Provide excellent Customer service to internal and external clients, which may include
Notification to Customers on any critical issues while assessing its Business Impact
Timely communication on any Escalations
Demonstrate good judgment in resolving Network related issues/Queries within the SLAs & identify any expected issues proactively and propose solutions as required.
Coordinating with 3rd party vendors (service providers).
Configuring and deploying new devices/Network Management Tools basis the requirements
Generate & Track, reports, and proactively address network capacity issues based on business forecasts.
Manage Technical Bridge calls during any major outages.
Monitor trouble ticket trends and other information relevant to resolving the issues.
Perform Incident Management, problem Management and Change Management Processes.
Provide inputs to Engineering team for root cause analysis and record solutions in the knowledge base.
Preferred to have good Experience in leading/managing Network Management team/s.
Experience in adapting new services/products & demonstrate good understanding & expertise in its competence.
Track, report, and proactively address network capacity issues based on Business forecasts.
Analyze and recommend contemporary and emerging technologies for deployment across the Enterprise.
Certifications
CCNA – Mandatory
CCNP – Preferred
Qualifications we seek in you!
Minimum Qualifications
Bachelor’s Degree required
Preferred qualifications
Good Interpersonal skills.
Possess good verbal and written communication skills.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
JobPrincipal Consultant
Primary LocationIndia-Hyderabad
Education LevelBachelor’s / Graduation / Equivalent
Job PostingJun 20, 2023, 4:40:01 AM
Unposting DateAug 19, 2023, 1:29:00 PM
Master Skills ListOperations
Job CategoryFull Time
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