Genpact Looking for Senior Manager – IT Ops Delivery – Data Services at Gurgaon, Haryana Full Time

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently and are ambitious enough to reinvent it. Come, transform with us.

Transformation happens here, Come be part of our exciting journey!

Are you looking for?

Inviting applications for the role of Senior Manager – IT Ops Delivery – Data Services

In this role, you should have proven experience running IT operations for a big organization, have managed a team size of 30+ members

You shall be expected to possess knowledge of best practices and market trends pertaining to IT Operations (ITIL aligned) to provide thought-leadership and mentor team members

You should be well versed with running the operations in a multi-geo & Multi domain environment. You should be well grounded on the service model approach and be able to clearly map the success of your service as a product of various components. You should also be aware of various next gen cloud tools for monitoring/reporting/data collection.

Responsibilities

• Team management of a 30+ team, Acquire, build & retain the top talent.
• Lead Database & Middleware operations team
• Track and report metrics related to business SLAs
• Financial management of the service: forecast, track & report Operating & capital expenses for the service
• Track and report lifecycle management status of the assets
• Experience in Systems Operations / Management, Database architecture, Middleware & Storage
• Knowledge of managing assets in cloud
• Expertise in overseeing application architecture and deployment in cloud environments including public / private and traditional IT (hybrid / enterprise cloud). Ability to provide guidance to the team on the approach and execution
• Knowledge on working with agile way of project & operations delivery
• Well versed with HA / DR strategies for Middleware & Databases both on-prem & Cloud
• Oversee build of the environment
• Validate the environment to meets all security and compliance controls
• Develop operations blueprints and detailed documentation

Qualifications we seek n you!

Minimum qualifications

• Graduate from reputed university
• ITIL Certified
• Proven high rich experience managing Database & Middleware teams

Preferred qualifications

• Experience in running Database & middleware operations
• Automation oriented mindset
• Worked up thru a Database/Middleware path
• Knowledge of development tools is desired

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

JobSenior Manager

Primary LocationIndia-Gurugram

Education LevelBachelor’s / Graduation / Equivalent

Job PostingFeb 21, 2022, 5:34:26 AM

Unposting DateOngoing

Master Skills ListCorporate

Job CategoryFull Time