Genpact Looking for Senior Manager- System Analyst – Functional Specialist at Noida, Uttar Pradesh Full Time

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently and are ambitious enough to reinvent it. Come, transform with us.

Transformation Happens here, Come be part of our exciting journey!

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Inviting applications for the role of Senior Manager- System Analyst / Functional specialist

This role lies with Genpact Corporate IT – TSMO. You will be responsible of understanding Marketing and Sales Applications used in Genpact, understand IT process, coordinate with multiple stake holders and act as bridge between Business and IT team. Sales & Marketing Domain experience is good to have.

Responsibilities

• Analyse cross-functional business process and understand existing system to determine best needs for business functionality and recommend new approaches
• Identify the changes/needs/business asks by collaborating with various business stakeholders
• Understand Agile Basics and project management aspects.
• Understand the design of Salesforce and other affiliated solutions for Sales, Marketing, Service, and platform solutions
• Come up with plan by splitting the larger requirements to small pieces and work IT team and other stakeholders in prioritizing needs, establish project scope, system goals and be responsible for Implementation
• Create and Implement change management plan for smother rollout to business users
• Actively drive issue resolution and closely monitor its progress.
• Having good IT knowledge on Marketing related applications and tools like Marketo,
• Have Analytical thinking – assess the current technologies, identify areas of improvement and evaluate any new tools/applications that required
• Interpersonal Skills – Collaborate with people from a wide range of backgrounds, have strong verbal and written communication skills
• Work as Liaison between IT and Business teams
• Tracking budgets/efforts

Qualifications we seek in you!

Minimum qualifications

• Relevant experience in System/Functional stream on Marketing applications (like SFDC / any CRM applications)
• Graduate in Technology (any stream)
• Excellent Analytical and Interpersonal skills
• Strong in Communications
• Understanding IT principles and process (SDLC – Agile, Waterfall, Hybrid)

Preferred Qualifications

• Leadership and problem-solving skills

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

JobSenior Manager

Primary LocationIndia-Noida

Education LevelBachelor’s / Graduation / Equivalent

Job PostingOct 17, 2022, 8:29:31 AM

Unposting DateOngoing

Master Skills ListCorporate

Job CategoryFull Time