Genpact Looking for SM-HRO-LIF011625 at Noida, Uttar Pradesh, India Full Time

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.

Inviting applications for the role of SM, HR-Operations

You will be responsible to be an effective influencer, knowledgeable about the business, and whose impact and value is clear to the client group and HR org alike. The ideal candidate will thrive in a multifaceted and changing environment and have fun while getting a lot of great work done.

Responsibilities

Relevant HRSS experience (including with the activities noted below)

Activities Include

• Deep domain experience in HR & payroll operations and service delivery
• Experience of leading a team of HR Data Administration analysts, specialists, and leads that administer employee lifecycle business processes in Workday (or its replacement)
• Lead the overall operational activities and ensure noise-free operations, along with strong customer stakeholder management.
• Identify, implement & oversee process improvements to ensure efficient and accurate data processing.
• Oversee all compliance and SOX controls are effective and managed by defined policy and audit plans.
• Partner with multiple stakeholders to ensure all data is efficiently managed in the Workday (or replacement HR system)
• Provides strategic business support and implements solutions to enable the business to achieve its talent and growth objectives.
• Own HR Data Administration analytics, present data, findings, and recommendations to the People and Senior Leadership teams.
• Serve as an escalation point of contact.
• Interacts, on a regular basis, with different vendors to work on changes, solutions, and improvements.
• Contributes to the regular operations review and quarterly business review of performance relative to contractual service level agreements. Work in collaboration with the cross-functional operation, technical and corporate teams to successfully manage large-scale projects such as continuous improvement initiatives, technology updates/upgrades, acquisitions/divestitures, etc.
• Deep understanding of quality & compliance with NA/SA local laws & regulations is a must requirement.
• Collaborate with service delivery teams in a global service delivery model.
• Accountable for ensuring timely & quality delivery of own/team’s work and processes by supporting Service Levels. Capture and analyse appropriate metrics and data.
• Forecast staffing needs and manage schedules in the Data Management & Operations team.
• Drive change management in the organization to assure the success and adoption of the HR service delivery operating model.

Qualifications

• Bachelor’s or equivalent education
• Good communication skills for voice support
• Demonstrated competence in managing various HR functional areas like Talent Acquisition, Employee Lifecycle management, Employee support centre, Talent development, Compensation & Benefits processes
• Comfortable and thrive in an ambiguous, high growth, fast paced environment
• Outstanding interpersonal and communication skills
• Demonstrated credibility and integrity in communications to ensure information flows both upward and downward

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Job

Senior Manager

Primary Location

India-Noida

Schedule

Full-time

Education Level

Bachelor’s / Graduation / Equivalent

Job Posting

Apr 14, 2023, 1:26:18 AM

Unposting Date

Ongoing

Master Skills List

Operations

Job Category

Full Time