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Software Developer

GIGABYTE TECHNOLOGY (I) Pvt Ltd Looking for Technical Support Executive at Mumbai, Maharashtra Full Time

Dear Candidates,

We are looking for the candidates for technical support with/without experience to work at Chennai. Requirement details is as mentioned below.

Responsibilities

  • Provide services to global customers
  • Customer claim handling
  • Analyze and organize technical tickets/e-mails by category.
  • Cross-department cooperation to improve product development.
  • International and domestic phone support.
  • Maintain frequently asked questions (FAQ) documents
  • Replicate and troubleshoot issues

Qualifications

  • Excellent English speaking, reading and writing skills.
  • Flexibility for task rotation.
  • Experience in customer service in IT field is a plus.
  • Patience and carefulness.
  • Detail oriented.

Job Type: Full-time

Salary: ₹10,000.00 – ₹12,000.00 per month

Day range:

Shift:

Job Overview

  • Date Posted:
  • Job Title: GIGABYTE TECHNOLOGY (I) Pvt Ltd Looking for Technical Support Executive at Mumbai, Maharashtra
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