Gigmos Solutions Pvt Ltd Looking for IT Support Manager at Delhi, Delhi Full Time

About Gigmo Solutions Pvt. Ltd.

Gigmo Solutions Pvt. Ltd is a young early-stage startup started by co-founders with combined global experience of 60+ years with a mission to fundamentally disrupt customer support industry through perfectly tuned symphony of Artificial Intelligence based conversational bots and Gig workers.

Company Website-www.gigmos.com

Key Objective :

Role Description

Should have experience on Cloud.

• Install and configure software and computer systems – Windows desktops
• Excellent written and verbal communication skills
• Ability to manage multiple tasks including communication with client on the matter of IT support
• Ability to diagnose and troubleshoot issues with software or hardware.
• Familiarity with Remote desktop Applications .
• Walk colleagues or clients through steps to help them resolve their technical problems.
• Maintain procedures and reports that provide technical support to the entire organization.
• Analyze records and logs to spot underlying trends and potential issues.
• Support the implementation of new solutions or applications.
• Establish accounts for new users and assist with password or login problems.
• Participate in business-wide meetings to provide insight into technical requirements
• Should have minimum experience of 5 years in similar role

Job Type: Full-time

Salary: ₹500,000.00 – ₹1,000,000.00 per year

Benefits:

Schedule:

Experience:

• Desktop support: 4 years (Preferred)