Company overview
Ginger Webs is a leading technology company in the assessment and testing industry. We are driven by an ideology to make unique, easy to use and futuristic applications. We are having a decade of experience in the assessment industry, the OMR experience leverage the foundation of online assessment and helped us build a platform that can support large volume online assessment with ease. Ginger Webs evaluate more than 1 million assessments in a month. The first company to develop products for evaluating exams on paper, web, mobile and tablet devices. Ginger Webs is ISO 9001:2008 certified as well as ISO 9001:27001 certified. Ginger Webs is capable of handling large concurrent users online. A network of 250 test centre associates in more than 100 cities.
We have done extensive research and development in the field of education and have more than 2000+ clients in India and Abroad including premiere clienteles like Aakash Educational Services, Made Easy, ALLEN, DMRC, TOI and many more.
Job Responsibilities
Should have lead and managed 24*7 L1, L2, L3 teams , end user computing (EUC) team, service desk.
Proven track record of successfully delivering a range of complex, high profile IT transformation & transition projects.
Strong technical knowledge of enterprise IT, including servers, storage, citrix, networking, service desk etc both on premises and on cloud environment.
Overseeing Infrastructure management activities, run support, initiative planning, scoping and contractual SLA/KPIs for production activities.
Expertise in leading team, mentoring, upskilling and guiding junior team members
Experience
The ideal candidate should have 6 to 8 years of experience, extensive experience in customer-facing roles strong organizational skills and proficiency to manage large teams and operate in a diverse, large scale environment
Excellent verbal and written communication skills, problem-solving and presentation skills and a proactive attitude
Demonstrated ability to maintain the highest degree of security and confidentiality
Ability to prioritize work and effectively manage time & quickly understand new technology concepts and apply them to our environment.
Job Type: Full-time
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