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Software Developer
Glidewell India Looking for IT Operations Engineer at Mumbai, Maharashtra Full Time
Essential Functions:
Maintain, remediate, and support an extensive IT environment consisting of on-premise and cloud infrastructure ensuring high availability of business critical applications
Performs system administration functions necessary to support day-to-day system operations
Own incident management by troubleshooting, isolating, diagnosing, or resolving production issues independently and/or in collaboration with cross-functional teams.
Monitor, analyze, maintain, perform corrective actions, and restore on-premise, cloud, network, or VoIP related services in a timely and accurate manner to eliminate/reduce production impact.
Create monitors and work on projects to proactively prevent outages
Promote automation to replace manual processes, and implement changes to improve processes and workflows.
Maintain, remediate, and support an extensive IT environment consisting of on-premise and cloud infrastructure ensuring high availability of business critical applications
Performs system administration functions necessary to support day-to-day system operations
Own incident management by troubleshooting, isolating, diagnosing, or resolving production issues independently and/or in collaboration with cross-functional teams.
Monitor, analyze, maintain, perform corrective actions, and restore on-premise, cloud, network, or VoIP related services in a timely and accurate manner to eliminate/reduce production impact.
Create monitors and work on projects to proactively prevent outages
Promote automation to replace manual processes, and implement changes to improve processes and workflows.
Education and Experience:
High diploma or equivalent.
Bachelor’s degree in Information Technology, Computer Science, or related field, preferred.
Minimum five (5) years of experience in Information Technology and minimum three (3) years of on-premise or cloud engineering experience in an enterprise environment, or any equivalent education and/or experience from which comparable knowledge, skills and abilities have been demonstrated/achieved.
Automation experience (Powershell, Python scripting, etc.), highly preferred.
Experience with APM and monitoring tools such as DataDog, AppDynamics, SolarWinds, Nagios, and CloudWatch
Experience with Active Directory, VMWare, Nutanix, SAN, networking
Experience with on-call management tools like PagerDuty or OpsGenie
Experience working in a modern DevOps/SRE culture.
