Minimum qualifications:
Preferred qualifications:
About the job
The Incident and Escalation Management (IEM) Team handles global internal and external communication for major incidents in Google Cloud and Google Workspace. In supporting internal and external communications, the IEM team manages a number of enabling integrated custom and third-party tools, which vary in complexity. These mission critical tool sets enable the ability to effectively communicate to our customers when they are most impacted by issues.
As a Web Solutions Engineering Manager for Cloud Support, you will use your technical aptitude and design skills to analyze problems, provide elegant and scalable solutions to them, and identify and resolve dependencies. You will work with the customer and problem-solve technical issues to show how our products can make businesses more productive, collaborative, and innovative. You’ll work closely with a cross-functional team of web developers, systems administrators, regional, and international customers.
Google Cloud accelerates organizations ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
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