Grant Thornton INDUS Looking for Analyst – IT Services at Kolkata, West Bengal Full Time

1 – 3 Years

1 Opening

Kolkata

Role description

Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware

Take responsibility for projects and solutions within the larger business initiative

Handle business-critical IT tasks and systems that provide commercial advantage in the global marketplace

Enable faster and smarter business processes, and develop analytics for meaningful insights

Work with internal and external partners to communicate project status, activities, and achievements

Skills

Responsibilities

Perform User administration tasks (ex: user/group, security permissions, group policies, print services, Hardware Replacement); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly

Monitor File Server health using existing management tools, and respond to hardware issues as they arise; help build, test, and maintain new servers when needed

Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments

Assist the help desk and other teams with troubleshooting to identify root cause, and provide technical support when needed

Perform routine and scheduled audits of all systems, including backups.

Required skills and qualifications

Proven success in an IT role

Experience with or knowledge of operating systems, current equipment and technologies, Laptop Imaging, Data Wiping, Asset or Inventory Management, systems performance-monitoring tools, active directories

Preferred skills and qualifications

Bachelor’s degree (or equivalent) in information technology or computer science

Knowledge of Windows systems administration

Professional certification

About Grant Thornton INDUS

‘Grant Thornton INDUS’ comprises GT U.S. Shared Services Center India Pvt Ltd and Grant Thornton U.S. Knowledge and Capability Center India Pvt Ltd. Grant Thornton INDUS is the shared services center supporting the operations of Grant Thornton LLP, the U.S. member firm of Grant Thornton International Ltd. Established in 2012, Grant Thornton INDUS employs professionals across a wide range of disciplines including Tax, Audit, Advisory, and other operational functions. What sets us apart isn’t just what we do – it’s how we do it. We support and enable the firm’s purpose of making business more personal and building trust into every result. We’re collaborators – obsessed with quality and ready for anything – who understand the value of strong relationships. Our professionals are well integrated to seamlessly support the U.S. engagement teams, help increase Grant Thornton’s access to a wide talent pool, and improve operational efficiencies. Empowered people, bold leadership, and distinctive client service are imbibed in the culture at Grant Thornton INDUS. We are a transparent, competitive, and excellence-driven firm that offers an opportunity to be part of something significant. In addition, professionals at Grant Thornton INDUS serve communities in India through inspirational and generous services to give back to the communities they work in. Grant Thornton INDUS has its offices in two locations in India – Bengaluru and Kolkata