GreyOrange Looking for Assistant Manager – IT at Gurgaon, Haryana Full Time

At GreyOrange, we develop leading-edge fulfillment technology that gets the right product to the right place at the right time. In today’s age of immediacy, where customers expect to receive their order right away, retailers must take a completely new approach to compete. By leveraging AI, robotics and machine learning, GreyOrange transforms how businesses fulfill orders and keep promises to their customers. GreyOrange is a global company with core operations in North America, Europe, India and Japan.

We apply modern thinking and technology to solve today’s fulfillment challenges – and we’re looking for modern minds to join us.

About Our Solutions

GreyOrange technology specializes in bringing warehouses, distribution centers, and fulfillment centers into the future. Our AI-driven GreyMatter™ Fulfillment Operating System and Ranger™ robot series are a combined solutions that continuously prioritize decisions and workflows to efficiently orchestrate tasks, time and teams of people and robots for optimum performance across a distribution center. Real-time data is fed into always-solving algorithms that calculate each next-best decision, whether solving for every-day performance or solving for peak period commitments. The result is a fast, agile and precisely tuned operation that equips our customers to perpetually meet the what-when-where expectations of their customers.

Assistant Manager – IT

Gurgaon HQ

GreyOrange is seeking a talented and motivated IT Assistant Manager to manage IT infrastructure for its HQ operations based out of Gurgaon.

Key Responsibilities

Design, plan and execute IT capacity management roadmap for-

Assets

Software licenses and contract management

Resource and competency management

Design, plan and execute yearly and quarterly IT budget, and manage IT spend and expense

Forecast, plan and manage IT asset procurement, by working closely with cross-functional departments; and create and monitor success metrics for IT asset experience for the organization.

Work closely with Finance team to provide quarterly fund requirements and monthly invoice provisioning data

Coordinate and synergize with IT vendors to ensure and efficient IT procurement process and support services from vendors

Review, design and Implement IT policies on defined intervals, ensure consistent alignment with organizational goals and compliances

Lead the IT audit process and ensure that the day-to-day IT operations are in line with the compliance standards and cyber security framework

Suggest and implement advanced technologies or projects to enhance the overall IT performance and customer experience

Proactively manage the IT onboarding for newly onboarded employees. Work closely with HR team to ensure the excellent user experience with respect to onboarding and offboarding process

Assist the network infrastructure and security leaders on need basis

Manage and assist in the administration of system security and institute periodic security check

Help define global IT infrastructure strategy, architecture, and processes under the guidance of the IT Leader.

Assist in troubleshooting hardware and software related issues. Support maintenance of servers, computer hardware, software, and other systems.

Manage and administer enterprise software such as Microsoft 365, Google workspace, Zoom etc.

Assist in integrating new systems and applications into existing systems and networks.

Create and edit various Power BI dashboards for interactive visuals and effective reporting

Maintenance of JIRA projects & Confluence spaces

Documentation and review of IT policies and processes to ensure compliance to controls

Requirements:
The ideal candidate will be an Information Technology, Computer Science, or Computer Engineering graduate

Strong verbal and written communication

Excellent analytical and problem-solving skills

Ability to work well in teams.

Strong work ethic and attention to detail

ITIL certification

Understanding of ITSM tools is good to have

Must have handled IT audit in past

Hands on in supporting users in cross geographic locations