Group Bayport is a rapidly growing global e-Commerce B2B2C, B2B and B2C organization that has re-defined the business of delivering high-quality custom products through a unique blend of cutting-edge digital technologies, robust manufacturing capabilities and global supply chain. An industry leader in print technology, Group Bayport operates in the United States, Canada, Australia, New Zealand, UK, and India through its family of brands – BannerBuzz, Covers & All, Vivyx Printing, Circle One, Giant Media, and Neon Earth. From full suites of trade show and small business marketing solutions to sophisticated outdoor living covers, signages and shades to eclectic personal accents and home decor, we help our customers, clients, and partners to make a personalized statement through customization.
While our advanced technology and customer focus are certainly our salient attributes, our true strength comes from our team of 1450+ people. We are seeking exceptional talent across the board to join us in our exciting growth journey.
For more about Group Bayport, please visit
Website: https://groupbayport.com/about-us/
About the Role
Review diagnostics and assess the functionality and efficiency of systems. Implement security measures. Monitor security certificates and company compliance of requirements. Offer technical support to company staff and troubleshoot computer problems.
Designation – IT Manager
Location – Ahmedabad (Gujarat), India.
Job Responsibilities:
Troubleshoot and resolve issues with software or hardware
Support the implementation of new solutions or applications.
Establish accounts for new users and assist with password or login problems.
Responsibilities of Service Desk.
Effectively managing, developing, and training the service desk team.
Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved.
Azure active directory, office365, Networking, ticketing system.
IT services management, Technical documentation, project management.
IT Infrastructure management & deployment, IT assets management.
Requirements
What we require (Desired Skills and abilities)
Skills:
Programming languages.
Common operating systems, Software proficiency.
Technical writing.
Project management.
Data analysis.
Experience:
6+ years in IT.
Educational Certifications:
Bachelors/Masters Degree in IT or relevant field.
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