About the IT Team:
The GSN Games IT team provides hardware and software support to employees in offices spread across the globe. With all offices collaborating together our employees rely heavily on video conferencing and collaboration tools. The IT team strives to deliver excellent support to provide the best experience possible. We keep up with the latest technology and trends to provide top-notch service to all of GSN Games.
What You’ll Do:
Handling IT ongoing assets-Issuing, updating, auditing, and managing the inventory
Troubleshooting tier 1 and 2 end-user issues related to laptop/mobile devices/desktops/network/IT infrastructure setup.
Logging calls and Handling Hardware and software problems & installation.
OS installation and maintenance Windows and MAC OSX.
Antivirus updating.
Security and service patch’s applying on to client systems.
Client data backup and recovery.
Auditing systems/network devices on regular basis.
Basic network knowledge of OSI and TCP/IP.
Flexible to extend shift hours and work on weekends during the maintenance window.
Carrying our maintenance every day on all meeting rooms to make sure 100% IT uptime.
Creating and maintaining documents on regular basis.
About You:
4-8 years of relevant work experience as a system administrator.
Should have completed Apple OSX/MCSA or CCNA course.
Should be a Graduate / Diploma holder.
Should have excellent interpersonal and communication skills with the ability to deal with users at all levels in an organization.
Should have a good attitude and end-user handling /coordination Skills.
Ability to meet deadlines and work well under pressure.
Ability to logically prioritize tasks and schedule work accordingly.
Strong motivation to learn new technologies.
Clear All the assessments as per schedule.
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