Hammond Looking for IT Support at Delhi, Delhi Full Time

Job description

IT Support Officer (Work from Home)

A permanent position exists for a successful applicant to work within our IT team.

The IT Support Officer will be responsible for:

• Managing helpdesk tickets
• Supporting the essential school timetable, information and learning management systems
• Providing technical support to teaching and administrative staff
• Supporting vendor managed applications
• Resolving hardware and software issues
• Resolving IT issues for staff and students
• Assisting in implementation of institute IT projects
• Automation of processes for collaboration tools and end user support
• Manage institute website and VPS servers

Essential criteria:

• 3+ years’ experience in IT support
• Knowledge of Mac and Windows OS, standard applications e.g. Office 365, Active Directory, information and learning managements systems
• Knowledge of standard computer devices, printers/scanner, AV equipment, security and network devices
• Strong communication skills
• Good problem solving and troubleshooting skills
• Self-motivated and approachable personality
• Ability to relate to people of all ages

The IT Support Officer is required to have a can-do attitude to assist staff and students in their IT technical requests and enquiries.

What’s on offer?

• Join an established and highly regarded organisation where your experience and enthusiasm will be welcomed

• Enjoy our great company culture; our professional team are passionate about what we do

If you believe you can contribute to our team and are looking for an exciting opportunity to work in a caring and professional environment, please apply

Job Types: Full-time, Permanent

Salary: ₹20,000.00 – ₹30,000.00 per month

Job Types: Full-time, Regular / Permanent

Salary: ₹20,000.00 – ₹30,000.00 per month

Schedule:

Experience:

• Technical Support Occupations: 3 years (Preferred)
• total work: 4 years (Preferred)

Expected Start Date: 07/03/2022