Experience: 3 to 5 Years
Shift Time: 6 PM to 3 AM / 3 PM to 12 PM
Job Description:
Should be good in Windows Support, Outlook Support, Active Directory, DNS, DHCP
Should have good knowledge into Hardware Support
OS Troubleshooting, Outlook Troubleshooting and Configuration
Installation of basic applications like MS Office, Antivirus, Adobe, and other software – Email configuration and Mailing clients
In-depth knowledge on system restore, BIOS boot process.
Should have worked on black screen issues, BSOD
Must have experience on OS reset/clean installation
Basic understanding of Office 365 licenses, MFA, Litigation hold
Enrollment of devices in Intune with MDM policy is a MUST
Basic Office 365 administration experience is an additional benefit
Basic network troubleshooting.
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