Hectowin Tech Solutions Looking for IT Technical Support at Mumbai, Maharashtra Full Time

Job Description for Technical Consultant (IT Infrastructure)

Location: Mumbai/ UAE

Mumbai CTC: Depend on Interview and Experience.

Mumbai Location: Hubtown Viva Building, Western Express Highway, Jogeshwari East, Mumbai

Requirements:

• Minimum of 5-10 years’ experience in IT Infrastructure/DC technical support.
• Knowledge of various technologies in the area of Server, Storage, Hypervisor and Networking for DC and Cloud Solutions. (VMware Administrator)
• Good written and verbal communication with pleasant personality capable of giving demos/ presentation.
• Experience working on Public Cloud like Azure, AWS will be added advantage
• Experience with Backup, Business Continuity (HA) & Disaster Recovery (DR) Solution (Software or Hardware) will be considered strongly.
• Ready to travel across India and Internationally as required.

Job Description:

• Resolve Support tickets from clients / channel Partners across the region on BCDR.
• Do Monthly Preventive Maintenance & Health check of all the Servers and prepare Reports. Monitor alerts, notifications and support tickets and resolve issues.
• Understand client requirements for High Availability (HA) & Disaster Recovery (DR).
• Achieve successful Demo/ POC and client satisfaction with Customers and Channel Partners across Middle East, Africa, Indian Sub-continent and South Asian countries.
• Post sales site visit, pre-requisite, implementation, project completion, documentation and training.
• Need to train & offer technical support to customers & Channel Partners across the region (Middle East, Africa, South East Asia and Indian Sub-continent) and make them capable enough to give onsite support.
• Candidates who are passionate on knowledge/ learning and ready to explore new opportunities.

About Us:

• We are group of companies in the IT domain namely Anamtech, Quorum Technologies and HectoWin. We are a fast-growing specialised IT Distribution company representing vendors in niche domain like Business Continuity & Disaster Recovery and Security.
• We distribute across Middle East, Africa, Indian ocean countries and South East Asia.
• Our Channel Partners are ISPs, MSPs, Cloud Operators, Datacentre companies, System Integrators and IT Solution Providers.
• Anamtech also have MSP division wherein we offer Private & Public cloud-based Infrastructure as a Service (IaaS), Backup As a services (BaaS), Disaster Recovery as a Service (DRaaS) and Security As a Service (SECaaS) and more.
• Quorum is a US based vendor company and we have rights to represent them in the region as Quorum Technologies with separate office and team in UAE.

URL: – www.onquorum.com URL: www.onqloud.com

Job Type: Full-time

Pay: Up to ₹750,000.00 per month

Shift:

Speak with the employer
+91 7738599344