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Software Developer
Hemmersbach GmbH & Co. KG Looking for IT Onsite Technician at Bengaluru, Karnataka Full Time
Desktop Technician will provide day to day localremote desktop support, accept and treat Incident tickets assigned to his/her support queue, troubleshoot and document steps performed to resolve chall
India – Bangalore
Young professionals
Full-time
— Your Benefits —
Buddy program
Health insurance
Job with purpose
Mentor program
Modern and centrally located office
Onboarding program
Your skills
WIndows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-v
Mobile device management including IOS and Android devices, enterprise encryption solutions
Basic experience of Networks and end-user infrastructure systems such as Active Directory, SCCM, Intune, VPN and Antivir
Proven analytical, troubleshooting and problem-solving skills.
Local language is mandatory, plus good command of English
Your Tasks
Desktop Technician will provide day to day localremote desktop support, accept and treat Incident tickets assigned to his/her support queue, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system (Service Now).
The candidate will provide local onsite support to the customer through deskside visits or by manning the IT Spot walk-up counter.
Desktop Support Engineer is mainly engaged in break-fix activities, fault diagnosis and resolution of end-user hardware or software issues and questions that require hands-on treatment. Support includes receiving and shipping end user equipment, device reinstallations or swaps, equipment delivery.
Experience of support end-user devices in an enterprise desktop environment.
Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions.
Mobile device management including IOS and Android devices, enterprise encryption solutions
Basic experience of Networks and end-user infrastructure systems such as Active Directory, SCCM, Intune, VPN and Antivirus soft
Proven analytical, troubleshooting and problem-solving skills.
Proven ability to multi-task, effectively determine priorities and meet SLA’s.
Be part of us
India – Bangalore
Young professionals
Full-time
— Your Benefits —
Buddy program
Health insurance
Job with purpose
Mentor program
Modern and centrally located office
Onboarding program
Your skills
WIndows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-v
Mobile device management including IOS and Android devices, enterprise encryption solutions
Basic experience of Networks and end-user infrastructure systems such as Active Directory, SCCM, Intune, VPN and Antivir
Proven analytical, troubleshooting and problem-solving skills.
Local language is mandatory, plus good command of English
Your Tasks
Desktop Technician will provide day to day localremote desktop support, accept and treat Incident tickets assigned to his/her support queue, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system (Service Now).
The candidate will provide local onsite support to the customer through deskside visits or by manning the IT Spot walk-up counter.
Desktop Support Engineer is mainly engaged in break-fix activities, fault diagnosis and resolution of end-user hardware or software issues and questions that require hands-on treatment. Support includes receiving and shipping end user equipment, device reinstallations or swaps, equipment delivery.
Experience of support end-user devices in an enterprise desktop environment.
Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions.
Mobile device management including IOS and Android devices, enterprise encryption solutions
Basic experience of Networks and end-user infrastructure systems such as Active Directory, SCCM, Intune, VPN and Antivirus soft
Proven analytical, troubleshooting and problem-solving skills.
Proven ability to multi-task, effectively determine priorities and meet SLA’s.
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force, Hemmersbach Kids’ Family and Hemmersbach Climate Force. That’s why Hemmersbach is The Social Purpose IT Company.
