Hemmersbach provides IT infrastructure services in more than 190 countries with 50+ own subsidiaries. We deliver exclusively for the leading companies in the IT industry. As pragmatic problem solvers, we not only enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Your Tasks
§ Physical support (Racking and Stacking) of servers, network devices and other equipment’s during the support, changes, upgrades, commissioning and Decommissioning activities
§ Rack cabling, clean cable routing and cable management within racks
§ Support for Component upgrades, swaps, change-out, Lights-on verification, reboots
§ Break-fix support for Laptop, desktop, tablets and associated hardware peripherals
§ IMAC support including large scale/bulk office moves/re-stack activities (all moves)
§ Support for Operating System, base load software, MS Office suite and other business application
§ Support for the Imaging devices (print/scan/copy/fax) that includes printers and MFDs
§ Access related issues with smart card, password and security, application configuration and troubleshooting, and general inquiries
§ Support for the Mobility devices (IOS/iPhone/IPads)
§ VIP and home-based office (HBO) user support
Our Requirements
Your Benefits
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