Hewlett Packard Enterprise Looking for Engineering Resolution Team Data Center Network Engineer at Bengaluru, Karnataka Full Time

This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.

Job Description:
Who We Are:
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Aruba is an HPE Company, and a leading provider of next-generation network access solutions for the mobile enterprise. Helping some the largest companies in the world modernize their networks to meet the demands of a digital future, Aruba is redefining the “Intelligent Edge” – and creating new customer experiences across intelligent spaces and digital workspaces.

What you’ll do:
Provide HPE Aruba customers & Engineers troubleshooting & support in the areas of HPE Aruba Networking and related areas.

Provide leadership in technical problem management and the resolution of all issues, working closely with Global Enterprise Customers, HPE Aruba remote, and field support staff.

Develop action plans to investigate and resolve complex issues/problems and communicate these to engineers, customers, and/or relevant managers.

Identify and contribute to projects to improve product support, customer satisfaction, and team efficiency.

Be aware of, and contribute to the improvement of, team performance as measured in the team Business Fundamentals Tables (BFT).

Technical writing skills will be required to publish Issue resolution documents.

Required to communicate effectively with Technical and Non-Technical stakeholders and should have the ability to drive the conversation/discussion.

Must be able to interact with colleagues from different countries and backgrounds (own team, members of L1 and L2, other support functions, and Engineering teams).

What you need to bring:
Bachelor’s or Master’s degree in Mechanical, Electrical, Computer Science, or equivalent.

10+ Years’ experience in the Networking field with a minimum of 3 years supporting Data Center Technologies.

Data Networking technologies including Routing, Switching, and Network architecture and management.

Working knowledge and understanding of Spine and Leaf Topologies.

Working knowledge and understanding of 3-layer architecture (Access, Distribution, and Core) switching.

Knowledge of networking equipment’s hardware and architecture.

Demonstrate an in-depth understanding of several products in more than one functional area involving usage, configuration, and interaction with other products.

Affinity with Remote Resolve support processes.

Should know about Data Center Technologies, i.e., VXLAN, EVPN, VPNV4, other VPN technologies, etc.

Should be good at security and authentication protocols like IEEE 802.1x and MAC.

Good to have knowledge of REST, NAE, and Python.

Prior knowledge of Aruba OS, Aruba OS-CX or Comware will be added advantage.

Basic knowledge of WLAN technology (802.11 Standards, Controller, and APs) is preferred.

Certifications: 1. Cisco CCIE – DC is not a must but preferred.

Aruba ACSP certification will have added advantage.

Should have basic technical knowledge of Windows, Linux, and other operating systems.

What we can offer you:
A competitive salary and extensive social benefits

Diverse and dynamic work environment

Work-life balance and support for career development

An amazing life inside the element!

Want to know more about how you can make your mark with us?

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HPE is an Equal Employment Opportunity/Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

Job:
Engineering

Job Level:
Expert

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.