Hindustan Unilever Hiring For Senior IT Manager – Global Finance Platform at Bengaluru / Bangalore Full Time

JOB TITLE: Senior IT Manager – Global Finance Platform

LOCATION: UniOps Bangalore

ABOUT UNILEVER:

Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life – giving us a unique opportunity to build a brighter future.

Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.

ABOUT UNIOPS:

Unilever Operations (UniOps) is the global technology and operations engine of Unilever offering business services, technology, and enterprise solutions. UniOps serves over 190 locations and through a network of specialized service lines and partners delivers insights and innovations, user experiences and end-to-end seamless delivery making Unilever Purpose Led and Future Fit.

KEY ACCOUNTABILITIES:

The Technical Solutions Manager will be responsible for leading strategic initiatives to optimize the performance and efficiency of the IT systems and infrastructure in the Finance area. This individual will own responsibility for building and maintaining strong relationships with leadership, business partners, and functional teams.

Provide active management and oversight of critical IT project deliverables while maintaining a high level of business centricity through oversight of an effective IT service management model.

Closely works with other business and IT leaders to ensure cohesive execution of stated objectives and strategy.

The position will require supervisory experience and the capability to build highly effective teams in both direct and matrix management support models.

KEY REQUIREMENTS:

• CA or CMA or Bachelor’s in business, engineering or Computer Science, and Masters/MBA preferred

• .Overall 10+ years of experience in IT of which 2+ years of experience working on IT Application Maintenance, Service Delivery, and IT Platform Management

• Assist delivery of all agreed IT-related projects for the R2R area, from Feasibility phase to completion

  • In the Ideas phase, provide support to Business in driving clarity of business requirements, high level design, cost and time estimates to facilitate the production of high-quality charters

  • Assist/Lead during Feasibility and Capability phases for the translation of business requirements into a functional specification and specific work packages for call-off from service design and service introduction functions

• Work in close partnership with the Solution Delivery Managers to ensure on-time and on-budget execution of application changes for all key projects and programs

• Work with Lead to ensure that the Project Delivery Process is adhered to

• Help ensure Technical and Security standards as defined in Controls framework are implemented and adhered to during design and implementation

• Help ensure solution resilience and provide functional expertise on both technical and functional fixes/changes.

• Manage the BAU support for the projects delivered in Finance space

• Manage escalations for complex incidents, issues to achieve target uptime levels

• Act as a gatekeeper for resilience

• Ensure governance over AM vendor team and ensure SLAs are met

• He/she needs to provide full governance on the AM vendor working for thetool.

• Needs to work closely with global release and change management teams to ensure global processes are followed

• Responsible for putting root-cause analysis together for critical incidents for own area with vendor resources and AM teams.

• Sign off and follow progress, deal with issues, escalations, will engage with vendor resources, service delivery, Infrastructure, Business engagement and key users when required.

• Front end all critical IT communications to Geo IT and Business such as communications during P1 or other service disruptions, specific announcements about major upgrades/maintenance activities and Executive root cause summary (for P1)

• Deliver above responsibilities within an agreed financial charging structure and budget

• Stakeholder Engagement – Co-ordinate the delivery with Team leads, Developers, Regression testing team, other platform release teams, Business Ops and business teams

Personal skills

• Supplier management to ensure that team is equipped with the right set of resources required to run the platform

• Budget management for various IT practices and innovations within Platform management like automated testing, dev-ops practices etc to make the operations more robust

• Output of this practice should be a resilient and future ready platform for onboarding new applications and markets

• Establish and govern, Fit to purpose Service Delivery practices to ensure the following

  • Application life cycle management – starting from Service Introduction (inclusive of process like criticality, IT security assessment etc) to creating a service model, establishing service acceptance criteria, keeping the application status updated in CMDB and decommissioning of the service.

  • Governance around onboarding new features and markets to an application. This would include practices like Service rehearsal, operational acceptance, periodic governance etc.

  • Governance to ensure all the platform services are free from any potential vulnerability. Any such vulnerabilities should be tracker, reviewed and mitigated in a timely manner

At HUL, we believe that every individual irrespective of their race, colour, religion, gender, sexual orientation, gender identity or expression, age, nationality, caste, disability or marital status can bring their purpose to life. So apply to us, to unleash your curiosity, challenge ideas and disrupt processes use your energy to make the world a better place. As you work to make a real impact on the business and the world, we’ll work to help you become a better you!