Hiya Digital Private Limited Hiring For Technical Support Engineer, Domain & Hosting Support, Cloud Services Customer Service Executive at Mumbai Full Time

To offer our customers enterprise-level support, we are recruiting a technical support engineer. You will identify and resolve hardware and software issues as well as assist users in installing software and applications. The duties of a technical support engineer include fixing network problems, setting up operating systems, and using remote desktop connections to offer quick assistance. To quickly respond to small IT concerns for clients, you will use email and chat programs. You will call clients and/or give them detailed written instructions and technical manuals in the case of more complicated issues that need nuanced training. You should have a degree in a related subject, such as computer science, information technology, or software engineering, to be eligible for this position. Any Technical Certification course is a plus.

We want to meet you if you naturally offer assistance, enjoy assisting others with computer problems, and have the ability to communicate technical concepts clearly. You’ll eventually become someone our customers can trust. They will count on you to give them prompt and accurate answers to their technological issues.