Job purpose:
Call Center Help Desk
Job role description:
Receive, respond, and follow-up with service requests and service tickets in various ways (phone calls, email,…).
Proven knowledge of basic PC troubleshooting of and Windows 7 and Windows 10.
Proven experience with Ticketing Software.
Ability to work shift work, which may include overnights and weekends to support 24/7/365 operations.
Key interactions (Internal | External):
Internal: Finance | HR & Admin | Operations | Commercial | Sales Marketing, Commercial,Leadership
Education requirements
Graduate
Language requirements:
English
Background and experience:
Strong content marketing and preferably Logistics and Shipping background.
Competencies and skills:
Able to communicate effectively in English both written and verbal with leadership, team members, and customers.
Ability to type while involved in a conversation, at least 30 WPM.
Working knowledge of Windows operating systems and basic network configurations preferred.
Working knowledge of the Microsoft Office application suite including MS Outlook preferred.
Active Directory and Exchange experience a bonus yet not required.
HOW TO APPLY
Please fill out the application form below and share your cover letter and CV.
Job Description: HR IT Recruiter Sollys Consulting and solution Pvt. Ltd. About Company SOLLYS is a technology startup with young...
Apply For This JobJob Description Educational Qualifications : B.E/B.Tech/M.E/M.Tech in Electronics / Communication / Electrical / Power Elec Experience: 7+ years of relevant...
Apply For This JobWe help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs...
Apply For This JobWe are looking for a Technical Support Engineer for our client to provide enterprise-level assistance to our customers. You will...
Apply For This JobJob Description Job description:– Must have experience on full Life Cycle of Recruiting (screening resumes, interviewing, technical queries & interviews,...
Apply For This JobJob Title: Enabling Areas – SAP HR – Information Technology Job requisition ID :: 18621 Date: Jun 10, 2022 Location:...
Apply For This Job