Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist.
In this role, you will:
Collaborating with HR product owners, HRIT Agile Lead and/or Scrum Master to deliver the ServiceNow product backlog
Capturing, analysing and documenting business process
Participating in the designing of solutions to address business requirements
Delivering ServiceNow based solutions, using out of the box configuration and/or code frameworks e.g. system config, scripts, rules, workflow, portal widgets (HTML5, CSS, Javascript), security rules
Testing config and code to ensure it meets requirements and quality
Aligning with HSBC development standards and good practice guidance, including Agile delivery and Release Management controls
Writing appropriate functional and technical documentation for all delivery.Identifying continuous improvement opportunities e.g. error detection and performance enhancements
Ensuring alignment with HSBC standards, governance and documentation requirements.Actively participating in the ServiceNow Agile Delivery Pod e.g. resolution of system defects, delivery of service requests, development of changes, upgrades/patching, proactive monitoring of system health and performance
To be successful in this role, you should meet the following requirements:
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