Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Team Leader.
In this role, you will:
Responsible for managing end to end BAU CAM Governance process for HSBC Technology. Coordination of the Governance requirements across country / regional / global Finance Coordinators and Approvers.
Responsible for overall Governance and control of the Technology CAMs which are key to ensuring that Technology charges are transparent and agreed by the Businesses and Regions / Countries, thus ensuring improved accountability and reduced number of disputes in Charges to the business.
Engage with Suppliers and Customers as mediatory to ensure billing disputes are resolved and under-recovery is reduced
Formulate the business logic, design BRDs for change projects for Reference data with respect to GPDM/HIBS and MI. Coordinate with the GPDM and Discover development team for implementation.
Responsible for MI such as Under-recovery due to missing timesheets and Dispute reports for specific countries for Governance Groups
Responsible for ensuring effective governance of the reference data processes, as well as ensuring that the outcomes and outputs are aligned with function-wide governance and process demands
Investing in and maintain effective relationships with all functions across Technology, Finance, HR and other functional partners
Requirements
To be successful in this role, you should meet the following requirements:
Expertise and knowledge in relation to the Global IT Function and the services that the IT COO function provides
Demonstrated business knowledge, ideally experience of working within a complex global business unit
Demonstrated knowledge of technology development and infrastructure and how this can be used to meet business needs
A bend of mind towards understand of Technology charges and billing. Understand the impact of incorrect or untimely charges/billing
Ability to manage and mitigate operational risk effectively
Experience of managing within a complex matrix environment
Experience working across cultures
Understanding of the HSBC Group and its strategy, structures and processes
Knowledge of the external environment – regulatory, political, competitor and market
You’ll achieve more when you join HSBC.
www.hsbc.com/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by – HSBC Software Development India
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