HSBC Looking for Project Manager – IT Sec Analyst/Cybersecurity at Pune, Maharashtra Full Time

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Project Manager – IT Sec Analyst

In this role, you will:
Work as SRE Service Management Lead for global teams based out of India, Poland & Mexico, to fulfill below application support related responsibilities:

Provide full scope of the day-to-day Production Support service including resolution of the live incidents as well as post-resolution problem management activities.

Drive major incidents with right progress that fits the requirements for critical services in incident management.

Provide timely incident communication internally and externally as required.

Provide technical expertise in finding root cause of major system problems.

Work as the owner of production environment, participant in various change deployments and related post implementation verifications, including pre-deployment engagement

Review, design, and re-engineer monitoring rules with new technologies to improve the efficiency of daily application support.

Automate daily manual routine work.

Drive continual service improvement plans

Drive process integration activities to bridge gap between Cyber security and enterprise level processes

work closely with various stakeholders located in different regions of the world to realize the team’s goals (i.e., efficiency, work-life balance, fulfill responsibilities defined for application support, etc.)

Work with product vendors to keep track of service level agreements, on-going and pending issues impacting service operations

Contribute productively to the team’s objectives, sometimes supporting and sometimes leading activities to achieve shared goals.

Requirements

To be successful in this role, you should meet the following requirements:

15+ years of IT experience in systems engineering, software development and production support in mission critical environments

Experience with broad range of technologist tools e.g. Application Performance Monitoring, App Dynamics; Log Aggregation, Splunk; Automation, Puppet.

Working knowledge of infrastructure, networks, load balancers, storage – cloud & containers highly beneficial.

Experience with or an understanding of cybersecurity products such as Splunk SIEM, Anti-malware/Endpoint Detection & Response, Data Loss Prevention, Vulnerability assessment tools is highly recommended

Participate in the 24×7 support coverage as needed. To enable an effective response to off-hours incidents a call-out rotation is maintained across the wider team. The successful candidate will be expected to be part of this rotation

Strong understanding of core Service Management disciplines.

Excellent technical debugging and trouble shooting skills.

Experience with modern agile software delivery practices such as scrum, version control, continuous integration and delivery (CI/CD), DevOps

AWS cloud platform/services exposure is a plus

Excellent communication skill

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India