Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of a Global Head of QA engineering:
In this role, you will:
Building a high-performance team in accordance with the principles of the QA & Test capability in Wholesale Digital IT
Supervision and direct leadership of HSBCNet Transformation QA & Test capability
Escalation points for project issues and concerns
Supporting the delivery production line (development, testing and implementation) ensuring digital deliverables meet business requirements and are fit for purpose to release to customers
Oversee internal business user engagement in business acceptance activity, particularly with internal facing applications
Oversee and Lead transition to agile within the testing discipline
Work with external data sources and industry trends to ensure that cross browser and device coverage accurately reflects customer usage, standardizing this but accounting for any specific regional anomalies
Management of business acceptance activity for the CTB/RTB portfolio of projects and initiatives
Define and implement training and development plan for own team and encompassing accreditation with robust approach to performance management that leads to high performance culture
Operate within QA & Testing and broader transformation governance structures
Identification of key risks, issues and interdependencies and providing appropriate mitigation strategies or escalating as appropriate
Develop clear governance procedures within the QA & Test discipline
Support audit / independent programme assessments as required
Ensure HSBC is not put at any operational or reputational Risk
Requirements
To be successful in this role, you should meet the following requirements:
Must have strong knowledge and hands-on experience working on digital functional testing and non-functional performance testing, strong understanding of commercial banking product lifecycle & various business processes involved
Experiences in automations are must
Previous working experience in digital migration projects would be an advantage
Sound knowledge and understanding of Agile delivery and the role the Test / QA discipline plays
Personnel experience in customer focused organizations, in disciplines such as digital, HTS or change management
Strong performance management and team development skills
Good knowledge and experience of testing process and practice
The ability to quickly understand customer and operational considerations
Awareness of User Centered Design methodology, and strong customer focus
Excellent understanding of project methodology, frameworks, and best practice
Subject Matter Expertise of channel, including technical, commercial, marketplace and customer considerations
Innovative – the ability to approach things differently or do different things to deliver goals.
Experience of process improvement and LEAN thinking methodologies
You’ll achieve more when you join HSBC.
www.hsbc.com/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by – HSBC Software Development India
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