HSBC Looking for Telecommunication Services Risk and Controls Senior Manager/IT Infrastructure Delivery at Pune, Maharashtra Full Time

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in a key leadership role as the Telecommunication Services Risk and Controls Senior Manager.

In this role, you will:
The primary responsibility of the Telecommunication Services Risk and Controls Senior Manager is to provide specialist risk and control advice, challenges and insights including promoting assessment and monitoring of the Telecommunication Services control environment, including DDoS controls.

Acting as trusted advisor for Telecommunication Services organization on how to properly manage their operational risk and all items related (Risk assessments, Control environment, Issues management, Audit management, Compliance management)

Ensuring that Telecommunication Services organization complies with HSBC’s internal policies and external regulations and compliance requirements

Ensuring that the Telecommunication Services organization owned controls are designed and operating effectively

Managing the promotion of accountable risk and control decision-making based on quality data and commercial analysis

Providing risk consultancy to proactively assess technology platforms and services,

Ensuring any control gaps are remediated by working closely with platform and technology leads, service owners and subject matter experts.

Engaging with 1LoD, 2LoD and 3LoD teams (e.g. Internal Audit, CCO Tech, Cybersecurity, various control owners, etc.) as required in relation to Audits, Control testing or Regulatory / External Reviews.

Managing efforts to continuously improve the control environment and monitoring of risk, including behaviors

Providing Telecommunication Services organization with updates on any relevant changes to policy or projects related to operational risk that have an impact on their area of responsibility.

Promoting robust risk management practices within the Telecommunication Services organization by providing necessary trainings

Continuously transforming Telecommunication Services Risk and Controls processes and operations through simplification and automation

Leading risk and controls discussions at the varius governance forums such as TS RCMM, ITID RCMM, etc.

Leading a high performing team and promoting culture of collaboration, empowerment, and career development

Requirements

To be successful in this role, you should meet the following requirements:

Role relevant qualifications, i.e. ITIL foundation or higher is desirable but not essential

University degree required or equivalent experience

A comprehensive understanding of risk management and proven experience of ensuring own/others’ compliance with relevant regulatory processes

Proven management skills and experience in various roles (e.g. technology and business) leading dynamic organization

A track record of constantly looking for ways to do things better and an excellent understanding of the mechanism necessary to successfully implement change

Set and achieved challenging short, medium and long term goals which exceeded the standards in their field

Excellent communication, inter-personal and negotiating skills, focusing on remote and written communications, inclusive of ability and experience in interacting with higher positions

Excellent decision making and problem solving ability

Sound judgmental skills to identify and resolve problems

Experience working in a team environment using appropriate communication and planning skills, preferably in a matrix functional environment

Strong analytical skills to understand and use metrics to draw conclusions

Solid partner/stakeholder interaction – customer oriented.

Ability to deal with conflicting situations with success – negotiation skills.

Ability to make recommendations based on both subjective and objective information – consulting skills

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

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Issued by – HSBC Software Development India