HyreFox Consultants Looking for IT Manager Full-Time at Mumbai, Maharashtra Full Time

Responsibilities:
Build, scale and manage our IT Operations and Helpdesk teams to support our needs as a distributed company

Work with PeopleOps to enable smooth onboarding/offboarding of all team members, ensuring that

All hardware is available on day one

Governance and deployment of software and SAAS is automated and aligned with Fynd policies

IT Onboarding/101 are regularly conducted and enable team members to get comfortable working in their new tools

A clear channel of feedback to improve the efficacy of the above

Be the IT Expert at Fynd – Come with Solutions, not a Practice of No

Build an IT Team and hold regular 1:1’s with all members of the IT Teams

Triage and manage priorities of IT HelpDesk and Operations

Represent the IT team in different company functions – be an advocate for modern, efficient, SIMPLE solutions

Create and execute a plan to develop and mature our IT capabilities

Build and formulate IT-related Risk and Compliance Policies

Regularly give IT group conversations

Embed an asynchronous, distributed philosophy in everything you do

Collaborate with all functions of the company to ensure IT needs are addressed

Requirements

2+ years of hands-on experience in an IT Operations role, and experience managing or working service/support roles.

2+ years managing a team of 2 or more IT Administrators

Experience working with leadership to execute on strategic IT investments, and creatively meeting the non-homogeneous needs of a technically savvy, specialized userbase in our R&D.

Contribute to and enable Fynd’s operational strategy – enabling distributed and asynchronous operations, and empowering our end users to take direct action

Experience growing a team in a fast-paced, high-growth environment

Demonstrably deep understanding of IT Operations and Service/Support needs in a high-growth technology company

Ability to reason holistically about end-to-end Enterprise ecosystems: from online sales portals to marketing tools to Fynd

Hands-on experience working with Python

Experience building and maintaining automation and integration of enterprise IT SaaS platforms

Experience building corporate IT knowledge bases and writing policies/processes

Experience with open-source tools

Be passionate about DevOps, or its principles, especially in applying software engineering principles to IT Operations and Services

Strong written and verbal communication skills

Share and work in accordance with our values

Successful completion of a background check

Other Details

Keywords: .

Industry: Internet/Ecommerce

Employement Type: PERMANENT

Location

Mumbai

Job Title

IT Manager

Experience

5.0 yrs – 10.0 yrs

CTC

INR 30.00 lacs – 35.00 lacs