i2a technologies Looking for IT Desktop Support Engineer L1 & L2 at Gurgaon, Haryana Full Time

1. Perform system installations, maintenance, training, and user support within a defined application environment.

2. Produce enterprise-level designs for Active Directory and Windows File Services for global initiatives following those through to implementation.

3. Designing, installing, provisioning, configuring, optimizing, performance tuning, integrating, and administering AD solution technologies.

4. Drive operational excellence projects to drive improvements in our wired and wireless networks quality and reliability.

5. Look into the reported issue/approved work order and address it within agreed SLAs.

6. Resolve & update ticket after selecting relevant resolution

7. Troubleshooting issues related to Hardware, OS, Standard Office Suite and Browsers.

8. Hardware support to Desktops, Laptops, Thin Clients. First level support to Printers, Scanners and Multi-Function Devices.

9. Installations, Movement, Transfer, surrender of Desktops/Laptops/ Thin Client, Printers, Scanners, MFPs and mobile devices like iPads and of end points to be done as per organization Hardening guidelines through MDT setup

10. Transfer and removal of business specific applications and their upgrades.

Desired Candidate Profile

minimum 3 months of experience

Willingness to work on rotational shifts

Job Types: Full-time, Regular / Permanent

Salary: ₹100,000.00 – ₹300,000.00 per year

Schedule:

Education: