IBST Looking for IT Support Technician / Sr. IT Support Technician at Mangalore, Karnataka Full Time

PRIMARY DUTIES AND RESPONSIBILITIES:
Creating, Managing and Deactivating the Domain and Application logins

Setting up new users’ accounts and profiles and dealing with password issues

Configuring and Managing the Envoy Websites

Rapidly establishing a good working relationship with Customers and Clients

Prioritizing and managing many open cases at one time

Installing and configuring computer hardware operating systems and applications

Monitoring and maintaining computer systems and networks.

Installing and troubleshooting of Multifunction Printers and Scanners

Perform additional duties as assigned by management.

Department

:

All Departments

Open Positions

:

6

Skills Required

:

Hardware troubleshooting, Active Directory, VPN Issues, Office 365 issues, Microsoft issues, Communication Skills

Role

:

SKILL SET REQUIRED:
Should have Knowledge on Microsoft Office Applications (Word, Excel, Power Point)

Should have Knowledge on Active Directory and Networking, preferably MCSE and CCNA

The ability to think logically

Excellent listening and Probing skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution

Excellent Problem-Solving Skills

Ought to possess good communication skills in terms of grammar, vocabulary, speech & pronunciation

A strong customer focused

Need to possess good verbal/written communication skills.

Location

:

Mangalore, Karnataka, India

Education/Qualification

:

Any Graduate

Desirable Skills

:

MS Office, Word, Excel, PowerPoint, Active Directory, Networking, MCSE, CCNA

Years Of Exp

:

3 to 5 Years

Salary

:

0 to 800000

Posted On

:

26-Apr-2022

Designation

:

IT Support Technician / Sr. IT Support Technician – US IT Support