A minimum of a bachelor’s Degree is required, MS or MBA preferred.
3-5 years’ experience performing various tasks in Network Operations, Troubleshooting
3-5 years’ experience in configuring/administering Cisco routers, Switches (Cisco/Ruckus), Firewall (ASA/Checkpoint),Netscaler Load balancer, Zscaler Cloud based proxy
Skills -LAN/Switching: Cisco Catalyst series switches. Cisco VSS technology, Nexus switches.
Routing: Policy based routing, Intelligent WAN (iWAN) technology, Handling Cisco ISR/ASR routers, knowledge in dynamic routing protocols such as BGP, EIGRP/OSPF.
Cisco ACI administration and Troubleshooting
Security: Good knowledge in ASA, Checkpoint firewalls, Cisco ZBF,Zscaler
Load balancer: Knowledge on Netscaler/F5 loadbalancer.
Tools: Experience in any of one troubleshooting tools like Netbrain or any other equivalent tool. Experience on any of one NMS tools like Solarwinds, EMC SMARTS etc. Experience on any of one Log analysis tools like Splunk, Kiwi or other equivalent
Ready to work in 18/7/365 environment rotational shift supporting over the weekends(APAC/EMEA shifts)
Excellent communication skills, both written and verbal with excellent presentation skills.
Desirable Skills and experience
Preferred candidate with strong routing knowledge/Firewall devices from ISP environment.
Working experience in scripting language like Python, Perl, TCL or any other language will be an added advantage
Understanding of Network Automation & Low code Automation platform such as Itential is an advantage
Good knowledge of Incident Management/Change management/Problem Management processes.
Experience working in globally distributed team
Knowledge in ticketing system like Remedy, SNOW
CCNA(R/S or Security) certification required. CCNP/CCSA/CCSE and ITIL certifications are added advantage
Able to grasp and understand new technological trends / concepts
Must possess good problem solving and communication skills
Must excel working in team environment
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