ID Tech Solutions (P) Ltd Looking for Technical Support Executive at Gurgaon, Haryana Full Time

• Identifying hardware and software solutions.
• Troubleshooting technical issues.
• Diagnosing and repairing faults.
• Installing and configuring hardware and software.
• Speaking to customers to quickly get to the root of their problem.
• Talking customers through a series of actions to resolve a problem.
• Following up with clients to ensure the problem is resolved.
• Replacing or repairing the necessary parts.
• Supporting the roll-out of new applications.
• Providing support in the form of procedural documentation.
• Managing multiple cases at one time.
• Testing and evaluating new technologies.

Job Types: Full-time, Regular / Permanent

Pay: ₹200,000.00 – ₹280,000.00 per year

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Health insurance

Schedule:

• Flexible shift
• Morning shift

Ability to commute/relocate:

• Udyog Vihar Phase-V, Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Preferred)

Education:

Experience:

• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

License/Certification:

• Hardware and Software support license (Required)

Willingness to travel:

Speak with the employer
+91 9711224973
Application Deadline: 02/03/2022