IDCUBE Identification Systems Private Limited Looking for Technical Support Engineer at Noida, Uttar Pradesh Full Time

Designation: – Engineer/ Sr. Engineer

Department: – Customer Success Department

Experience: – 4 to 8 Years

Location: – Noida, Bangalore

Salary Range: – 30 to 40 K Per month

Education : – Bachelor’s or Master’s degree in Electronics and Communication/Electricals (Preferably M.Tech), or a similar field

WHAT WE ARE LOOKING FOR: –

We are looking for passionate, self-motivated technical individuals that have the desire and capability to think outside the box to solve complex problems. The Engineer/ Sr. Engineer –Customer Success Department, acts as the main point of contact regarding technical issues, and will work directly with Software Development team to facilitate resolution. This role will suit an individual who excels in a challenging and dynamic environment, enjoys providing world-class support, and is technically motivated.

Responsibilities: –

• Candidate will be responsible for implementing and supporting IDCUBE solutions via online/onsite medium.
• Candidate gets hands-on experience while working in multiple technologies such as RFID, IOT, embedded systems, artificial intelligence and machine learning, thereby sharpening his/her skills.
• Candidate will be responsible in giving IDCUBE solution trainings to various partners and customers across the globe, thus maintaining good relationship with the clients. He also gets the opportunity to travel abroad to extend technical support to overseas clients, as and when required.
• Candidate will have to support marketing team in the documentation of installation & user manuals, newly found error solutions and case studies.

WHAT WE ARE EXPECTING: –

As you are going to be a part of a Customer Success Team serving Global customers competing with American & European brands therefore following are our minimum expectations:

• Zeal to implement innovative ideas for better results.
• An ownership attitude for the tasks assigned to them.
• At IDCUBE “Not my work” frame of mind is considered rude to other team members.
• “Professionals looking for a standard 9 to 5 job need not apply.” You will have to be flexible to complete the task on hand.
• As IDCUBE develops a system that includes both Hardware & Software components, therefore, working from home is not possible. Candidates looking for WFH need not apply.

WHO WE ARE: –

IDCUBE is INDIA’s one and only IOT based Physical Access Control solution developer, having offices in India, USA, UAE, and Malaysia. We deliver an on–prim and cloud-based Physical security experience platform to distributors and system integrators. Our in-house product engineering is the best in the industry. We are the most globally recognized INDIAN product having 3000+ successful installations in more than 20 countries.

Job Types: Full-time, Regular / Permanent

Pay: ₹30,000.00 – ₹40,000.00 per month

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Noida – 201301, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred)

Education:

Experience:

• total work: 5 years (Preferred)
• Access Control System: 4 years (Preferred)

Expected Start Date: 11/04/2022