We Are Hiring Position : Technical Support Executive
Education : Graduate With ( B.Tech, BCA, MCA, Mtech, BE In Computer Science ) Job Location : Chennai –
Salary : 2.40 To 3.00 LPA + Incentive
Job Profile
Provide Technical Support To Clients And Partners
Provide Support Via Email, Phone And Anydesk
Work Effectively And Professionally With Users Who Span From IT, Business Users, Partners And Executives
Provide A Workable Solution That Addresses Client Issue Based On Their Use Case Master In Bill Software Product Capabilities And Serve As The Subject Matter Expert Within The Support Organization
Work With Product Management, Engineering And Sales To Effectively Take Issues To Resolution
Participate In Testing Of New And Updated Products And Provide Feedback
Write Technical Documents Such As Service And Product FAQs, Guides, And Manuals Your Qualifications
Excellent Customer Engagement And Communications Skills Hindi Mandatory
Familiarity With Support Ticket, Call Center, And Knowledge Based Systems
Minimum Three Years Of Experience In Semi Voice
Experience In Administering Windows 10,
Proficiency With Microsoft Office Products
Bonus If You Have: • Data Analyst
Job Type: Full-time
Pay: ₹18,000.00 – ₹25,000.00 per month
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+91 9825243598