incVersity Looking for Tech Support Engineer at Pune, Maharashtra Full Time

Industries

Information Technology and Services

Experience

0-1 year

Qualifications

B.E. / B.Tech. / MCA or other Computer Science / IT related disciplines

Identifying hardware and software solutions.

Troubleshooting technical issues.

Diagnosing and repairing faults.

Installing and configuring hardware and software.

Speaking to customers to quickly get to the root of their problem.

Providing timely and accurate customer feedback.

Talking customers through a series of actions to resolve a problem.

Following up with clients to ensure the problem is resolved.

Supporting the roll-out of new applications.

Providing support in the form of procedural documentation.

Managing multiple cases at one time.

Testing and evaluating new technologies.

Technical Support Requirements

Proficiency in Windows/Linux/Mac OS.

Experience with remote desktop applications and help desk software.

Attention to detail and good problem-solving skills.

Excellent interpersonal skills.

Good written and verbal communication.

Technical Requirements

Basic knowledge of HTML Bootstrap and Javascript

Knowledge of Web server like Apache Tomcat or any other

Knowledge of C, C++ and Java

REST /SOAP web service

Any database MySQL/Postgresql

Job location

Pune, India

Job Detail

Job Id

JD2080133

Industry

Not mentioned

Total Positions

1

Job Type:
Full Time

Salary:
Not mentioned

Employment Status

Permanent

Job Location

Pune, Maharashtra, India

Education

Not mentioned

Experience

Year