JD FOR IT SUPPORT
Role and Responsibilities
· Assists and supports Software, Outlook, MS Office Issue, and basic hardware support.
· Knowledge of commonly used software, hardware and applications
· Knowledge of HTML, PHP, MYSQL
· Analytical and problem-solving skills
· Time management skills to provide updates and fixes within a promised time frame
· Multitasking skills to assist multiple employees at once
· Customer service skills to interact professionally and positively with employees and coworkers
· Resolving IT support requests from employees
· Answering employee questions regarding computer systems
· Changing configurations, settings and permissons to fix computer issues
· Installing new software and hardware drivers and updating existing ones as needed
· Updating employees on the status of their service requests.
Job Type: Full-time
Salary: ₹18,000.00 – ₹20,000.00 per month
Shift:
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+91 9072300242
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