Indiglobe IT Solutions Looking for IT Asset Management Analyst – SAM | Remote at India Full Time

Your Role & Main Responsibilities

• Manage software assets throughout their lifecycle;
• Monitor assets as well as coordinate internal controls and compliance monitoring activities;
• Ensure effective governance to ensure compliance with asset management processes and procedures by the internal team and service partners;
• Participate in the evaluation of products, service offerings and contracts and oversee daily interactions with suppliers to meet business needs;
• Obtain information and clarification regarding licensing, product changes, costs and billing and communicate and facilitate such changes;
• Ensure the updating of inventories and IT tools and the follow-up of orders for internal and external invoicing purposes;
• Ensure the general monitoring of rights and proofs of software licenses, based on software orders. Perform the necessary activities for cleaning, continuously updating and decommissioning inventory data;
• Actively participate in the creation and optimization of standard operating procedures, processes, guidelines and documentation for all asset management processes;
• Offer support and expertise while working closely with members of internal and external teams on associated project work;
• Develop analytics and dashboards to automate asset tracking and regular reporting activities.
• Oversee management of licensing and security standards reporting.
• Administer asset and procurement management for all IT software and hardware.
• Work with Global IT Service managers to ensure vendor records are kept up to date and software license information is well managed.
• Communicate to management the status of incidents, trends and performance related to service levels.
• Verify, track, reconcile financial data (e.g., budget and assets – leased, impaired, disposed of or recorded) to ensure the quality of the information, process and system.
• Communicate and provide solutions to ensure software compliance and asset optimization across facilities globally.

Job Qualifications

• Bachelor’s degree in computer science, engineering, business, or equivalent experience;
• 5 years of experience in end-user software asset management, or IT / Cloud infrastructure or equivalent experience;
• Good working knowledge and understanding of software licensing from major vendors; Microsoft, Oracle, IBM, VMware etc.
• Experience working with users from a customer service perspective;
• Good communication and interpersonal skills;
• Results-oriented approach and strong planning and organizational skills;
• Ability to do several things at the same time and to work in a very dynamic environment;
• Experience in configuring the SAM tool.
• Certification in asset management, an asset.
• Product management experience from these software vendors: Red Hat, Cisco and IBM (an asset).
• Excellent reporting skills.
• Knowledge of computer hardware and software as well as telecommunications and networks; understanding of ITIL processes.
• Solid knowledge of the principles, methods and procedures related to the management of IT assets.
• In-depth knowledge of procurement utilities, policies and processes.
• Good knowledge of terminology related to computer hardware and software as well as peripherals.
• Ability to establish and maintain good relationships with internal and external customers as well as with suppliers.
• Good problem-solving skills.
• Knowledge of BCM ITSM tool

Skills: asset management,licensing,software asset management