Infosys BPM Limited Hiring For Walkin for Technical Process Specialist on 29th Oct 10:00 AM to 1:30 PM at Indore at Bengaluru / Bangalore ,  Full Time

Skill:Customer support /Service Desk

Job Description

• Excellent communication skills to attend/resolve client issues on calls/chat/mail.
• Work experience on ticketing tool such as of Service Now, Remedy, Jira.
• Experience is a must on resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory.
• Experience on Operating systems across various platforms and basic concepts of networking, cloud computing.
• Experience utilizing Productivity applications like Microsoft office tools.
• Open to work in 24*7 and work from office environment.
• Analytical problem solvers who will understand issues and to resolve customer issues.
• Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently.
• Being proactive and show the utmost respect for customer’s time.
• Good time management, ensuring all contacts with customers add value.
• Work from Office

Job Location : Pune and Bangalore
Qualification : Customer support- Full time Graduates
Service Desk – Full time BCA/BTECH/MCA/BE/MSc/BSC- Computer Science

Shifts : 24*7
Experience : 2+ Years

Things to remember while entering the campus
-Keep your double dose vaccination certificate handy while entering campus. There will be random checks at the gate by the Security team
-Would need to produce valid negative RT-PCR report (72 hours) in case of single vaccination or if they have travelled between states despite being dual vaccinated
-Please wear masks, & follow Covid protocols.

Documents to Carry::
-Carry a print out your updated resume;
-Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
-All original education documents needs to be available for verification.(10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)

Pointers to note:
Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
Original Government ID card is must for Security Clearance