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Infosys BPM Limited Hiring For We are hiring for Service Desk – IDAM skill and please walk-in for interview on 13th Oct @Bangalore at Bengaluru / Bangalore , Full Time
Greeting from Infosys BPM Ltd.,
We are hiring for Service Desk skill and please walk-in for interview on 13th October at Bangalore.
Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume ***
https://career.infosys.com/joblistcompanyhiringtype=BPM&countrycode=IN
Referral ID : PROGEN-HRODirect-121907
Interview details
Interview Time: 10 AM till 12.30 PM
Interview Time: 10 AM till 12.30 PM
Interview Venue:
JP Nagar Venue:
Infosys BPM Limited., #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road,
Sarakki, 1st Phase J P Nagar, Bengaluru, Karnataka 560078
Landmark: Near Sindoor Convention Hall
JP Nagar Venue:
Infosys BPM Limited., #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road,
Sarakki, 1st Phase J P Nagar, Bengaluru, Karnataka 560078
Landmark: Near Sindoor Convention Hall
Things to remember while entering the campus
- Keep your double dose vaccination certificate handy while entering campus. There will be random checks at the gate by the Security team
- would need to produce valid negative RT-PCR report (72 hours) in case of single vaccination or if they have travelled between states despite being dual vaccinated
- Please wear masks, & follow Covid protocols
Documents to Carry:
- Carry 2 Copies of print out your updated resume;
- Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
- All original education documents needs to be available for verification. (10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)
Please find below Job Description for your reference:
Title ::Service Desk-IDAM
- Graduation with 15year full time education is mandatory, candidate need to have degree completion certificate with complete mark sheets. No undergraduates.
- Excellent communication skills CEFR :: B1, C1, C2.
- Minimum 2 year work experience on Service Desk with good knowledge on VPN, O365, remote support, active directory, troubleshooting printer issues, Bit locker, MS teams, BIOS
- Experience on Service now, Remedy, Control M or similar ticketing tool with knowledge of ticket priority, severity.
- Experience on identity and access management
- Knowledge on Service requests and incidents and should be able to communicate difference between Service Requests and Incident.
- Knowledge of Incident Management lifecycle.
- Aware of current role SLA and Metrics handled.
- Talents should be based out of Bangalore or Pune.
- Work from Office is mandatory, No option of hybrid and WFH.
- 24*7 Shifts is mandatory.
